Terms of service

Welcome to nebulau.com. By accessing, browsing, or utilizing this website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before engaging with our services or purchasing products.

1. Overview & Acceptance of Terms
This website is operated by nebulau.com. Throughout the site, the terms “we”, “us”, and “our” refer to dhvapor.com. We provide this platform, including all information, tools, and services available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our site or purchasing from us, you engage in our "Service" and agree to be bound by these Terms of Service.

2. Age Verification & Compliance
You must be of legal smoking age in your jurisdiction of residence to access or purchase from this website. We strictly enforce age verification protocols to comply with Australian laws and regulations. By using this site, you represent and warrant that you meet the legal age requirements. Any unauthorized use or misrepresentation of age will result in immediate termination of access and service.

3. Local Fulfillment & Shipping
All orders are dispatched directly from our local warehouse in Australia to ensure efficient domestic transit. Customers will only be charged once for shipping costs (which includes any applicable return shipping fees), and no restocking fees will be levied against consumers for product returns. We strive to provide accurate dispatch and delivery timeframes, though unforeseen domestic carrier delays may occasionally occur.

4. Products & Pricing
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice. We make every effort to display product details and pricing as accurately as possible, but we do not warrant that product descriptions or other content are entirely error-free.

5. Orders & Billing Accuracy
We reserve the right to refuse or cancel any order placed with us. In our sole discretion, we may limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information for all transactions completed on our store.

6. Returns & Refunds
Our return and refund guidelines operate in full compliance with the Australian Consumer Law (ACL). Eligible items may be returned under transparent conditions without incurring restocking fees. Please review our dedicated Refund Policy for full operational details regarding returns and processing timeframes.

7. Intellectual Property
All content included on this site, such as text, graphics, logos, images, and software, is the property of nebulau.com or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission from us.

8. Limitation of Liability
To the maximum extent permitted by applicable law, nebulau.com and its directors, officers, employees, and affiliates shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the service or any products procured through the site.

9. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.

10. Changes to Terms
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates to our website. Your continued use of the site following the posting of any changes constitutes acceptance of those changes.

11. Contact Information
Questions regarding the Terms of Service should be directed to us through our official customer support channels on nebulau.com.